Process to Refund Customer John Smith for $2.50

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This is the step by step process to refund (in this case $2.50) a customer (in this case, John Smith) via Stripe for company My Lemonade Stand.

Step 1: After customer requests refund, send email to customer confirming refund is en route.
Step 1a: Find user's email
Step 1b: Compose new email with following copy: "John Smith, apologies for our error. We are currently refunding you $2.50 via credit card. Thank you, My Lemonade Stand."
Step 2: Provide $2.50 refund via Stripe
Step 3: Add to excel sheet "Customer Refunds"

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